Your information

Privacy policy

We respect your privacy and explain clearly how we use the information you share with Bfriends.

Last updated: September 2026

About this policy

Bfriends, Friends of Birmingham Children's Trust, is committed to protecting your personal information. This policy explains what we collect, why we collect it and the choices you have.

Information we collect

When you contact us, volunteer, become a Friend, donate or discuss a partnership, we may collect your name, contact details and the information you choose to include in your enquiry.

How we use your information

We use information to respond to enquiries, administer volunteering and supporter relationships, process donations through our payment partners, and keep appropriate records for our charitable activities. We do not sell your personal information.

Your choices

You can ask what information we hold about you, request a correction or ask us to stop using your information for a particular purpose. Email bfriends@birminghamchildrenstrust.co.uk and we will respond to your request.

For more information about Bfriends, visit About Bfriends or contact us directly.